FAQs

It is a directory of suppliers and their products. You can browse what companies offer, compare, and contact them directly. Orders and payment are arranged with the company itself.

No. Browsing products and companies is open to everyone. An account is only needed to save favourites and to manage a company listing.

Not at the moment. The site is where you find a product and reach the company; the purchase itself is agreed with them.

Open the product and use Message to send an enquiry, or Call to reach them by phone. Your message goes to the company by email, and their reply comes straight back to the address you gave.

Each button appears only when the company has that contact method on record. A company with no email address on file will not show Message.

That is up to the company. Enquiries reach them immediately, but response times vary between suppliers.

Apply through the Join Us page with your company name, contact person, email, phone and location. Applications are reviewed before approval.

You receive a username and a temporary password. Sign in, change the password, then add your products, images and details from your dashboard.

Yes. Set it to Out of Stock and it stays listed with a clear label. Deactivating it instead hides it from the site entirely.

Listing is free. Featured placements, which put a company at the top of the products page, are arranged separately.

Use the "Forgot your password?" link on the sign-in page. A reset link is sent to your registered email and is valid for a limited time.

Yes. Two-step verification can be turned on from your account settings; after that a code is emailed to you at each sign-in.

Your name, email and message are passed to the company you contacted so they can reply. See the privacy policy for how data is handled more generally.